Lee Scratch Pad

psas and related to checkout connectwise autotask halopsa superops ai pia ai zest msp features ticketing finance documentation agent portal (cloudradial) vcio suite scheduling (timezest) compliance detection/reporting (cloudradial, cis, nist) cyber some of the base features of rocketcyber can be achieved pretty easily with our agent collecting and displaying the info, we could gen tickets and reports that achieve some of this api integrations rmm microsoft 365 cybersecurity compliance determine requirements to ensure that database structure/data handing are compliant with standards and regulations • itil (information technology infrastructure library) establish best practices for service management processes (incident, problem, change, and release management) 	• iso/iec 20000 structure it service management to ensure consistent, high quality service delivery 	• iso/iec 27001 & iso/iec 27002 build and maintain a robust information security management system (isms) with detailed security controls 	• iso/iec 27701 extend your isms to include privacy information management for handling personal data 	• iso 9001 incorporate quality management processes to ensure consistency and drive continuous improvement 	• iso/iec 31000 implement comprehensive risk management practices to proactively identify, assess, and mitigate risks 	• iso/iec 22301 develop and maintain a business continuity and disaster recovery plan for operational resilience 	• pci dss (payment card industry data security standard) ensure the secure handling of payment card data if your system processes or stores financial information 	• nist cybersecurity framework & nist sp 800 53 adopt a risk based approach to cybersecurity and implement detailed security controls 	• cobit (control objectives for information and related technologies) align it governance with business objectives using performance metrics and controls 	• soc 2 (service organization control 2) meet trust service criteria (security, availability, processing integrity, confidentiality, and privacy) to assure clients of system reliability 	• siam (service integration and management) coordinate and integrate workflows when dealing with multiple service providers 	• cmmi (capability maturity model integration) use process maturity models to continuously assess and improve operational processes 	• hipaa (health insurance portability and accountability act) implement necessary safeguards and workflows to protect sensitive healthcare data, if applicable 	• cmmc (cybersecurity maturity model certification) enhance your cybersecurity posture with guidelines especially relevant for government or defense related data handling 	• cis (center for internet security) apply cis controls and benchmarks for secure configurations, access controls, and continuous monitoring, ensuring data integrity and secure system architecture 	• gdpr (general data protection regulation) if operating within or handling data from the eu, incorporate gdpr compliance for data privacy and protection 	• csa cloud controls matrix for cloud based deployments, utilize the cloud controls matrix from the cloud security alliance to secure cloud infrastructure and ensure proper data handling practices